faq

Shipping
All orders $10+ ship free. Yay!
Mailed orders take 8-10 business days or less.
Custom mailed orders can take up to 4 weeks or less.
Digital downloads are emailed to you within minutes of your purchase.
Custom digital downloads can take up to 24 business hours or less.

Exchange Policy
You have 7 days to return an eligible item for an exchange of something else in the market. A $10 restocking fee per item applies along with a $5 processing fee per package. Custom pieces and digital downloads are not eligible for exchange.

Return Policy
All sales are final and refunds are not available; exchange only. See previous for exchange policy.

To initiate an exchange, please contact me at kelsey@prettypaperandco.com.